General Shipping Information
Delivery to Home Address
- Can I track my home delivery order?
- Is it possible to purchase a mix of items that are both eligible and not eligible for the post-flight promotion in the same order for delivery?
- What are the delivery timelines?
- Are there fees for home delivery?
- Is GST tax refund available for orders delivered in Singapore?
- Local Delivery vs. International Delivery
Preorder to Flight
- What is Pre-Order to Flight?
- Scoot Flights where Pre-Order to Flight is Ineligible
- What is the latest time I can place my pre-order to flight?
- Which items on KrisShop.com available for pre-order to flight delivery?
- Will there be delivery charges for the pre-order to flight service?
- Can someone else receive my KrisShop pre-order to flight on my behalf?
LAG (Liquids, Aerosols, and Gels) Restrictions
- What are LAG restrictions?
- Are there limits on the quantity of LAG items I can purchase?
- How do LAG restrictions apply to Preorder to Flight?
- Will KrisShop provide a full refund in the event that my LAG items are confiscated at the transiting/transferring airport?
- If I am transferring or transiting at another airport, will my KrisShop LAG purchase be allowed to pass through security?