At KrisShop, certain items are non-returnable or non-refundable due to their nature, regulatory requirements, or brand policies. Below is a detailed list of such items:
1. Non-Returnable Items
- Opened Items:
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Liquids, gels, food products, pillows, bedsheets, and apparel (including shoes).
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Special Items:
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Made-to-Order products.
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Alcohol:
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Cannot be returned due to government regulations.
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2. Non-Refundable/Non-Exchangeable Purchases
- Payment Methods:
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All purchases made using vouchers or KrisFlyer miles.
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Brand-Specific Products:
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Products from the following brands are non-refundable and non-exchangeable: Apple, Aldo shoes, Bally shoes, BOSS apparel/shoes/undergarments, Breitling, Bycanary, Casio Music, Hegen, Osim, Oyo Fitness, Poh Heng Jewellery, Samsung, Schindelhauer, Sony, The Urban Bike, United Bike.
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