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  2. Ordering & Payment

Ordering & Payment

Checkout & Payment

  • What payment methods are accepted on KrisShop?
  • How do I redeem KrisFlyer miles on KrisShop?
  • Can I pay with cash for KrisShop purchases?
  • Is my payment information secure on KrisShop?
  • How do I apply a promotion code on KrisShop?
  • Can I combine KrisFlyer miles from multiple accounts into one redemption?
See all 16 articles

Placing an Order

  • Is the post-flight promotion available for delivery outside of Singapore?
  • What is my duty-free purchase allowance?
  • How do I place an order on KrisShop?
  • Why am I unable to change the delivery country to my international address at checkout?
  • Can I modify or cancel my order after placing it?
  • What is KrisShop’s Post-Flight Shopping for Duty and GST absorbed products?
See all 8 articles

Order Confirmation

  • How do I know if my KrisShop order is confirmed?
  • What should I do if I don’t receive a confirmation email?